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Smartling's Managed Services manages translation projects end-to-end to ensure every stakeholder has what they need to get the job done. Extend your team with to meet demanding business goals.
运作方式
Our most comprehensive support package provides a dedicated team of Smartling experts to carry out your internal processes.
Before Day 1 with Managed Services, we develop a custom support scope to help you achieve your organization’s localization goals. We ensure that every localization task gets checked off and done right, worry-free.
Maximize Your Reach. And Your Time.
- Reduced overhead - Managed Services handles all day-to-day localization tasks associated with your Smartling account, so you can focus on crafting your business's overarching localization strategy.
- Third-party LSP management - Outsource your translation vendor management. Our team liaises with vendors, routes questions to the right resources, prioritizes content, ensures SLAs are met, and plans for national holidays.
- Cross-unit monitoring - Get a comprehensive view of all resource types requiring translation. Receive regular updates to ensure all projects are on track.
- Priority responses - Within 4 hours, receive responses and follow-up action items to any ad hoc localization requests.
- The best localization experience - Get the most out of Smartling’s solution to drive down your total investment in translation and localization. Managed Services optimizes every feature in the TMS to launch high-quality translated content faster and more cost-effectively.
What Managed Services Can Do For You
Managed Services is a customized solution for your needs.Let us know your needs, we'll help design a solution. Here's a quick run-down of availabe services.
1. Account Administration
- Set up new translation environments, workflows, and users.
- Set up and maintain linguistic assets including glossaries, style guides, and translation memories.
2. Content Management
- Prepare files for translation, and supply visual context if it’s not automated.
- Create translation jobs; manage deadlines, budget and translation issues.
3. Resource Management
- 3rd party LSP and proofreader/reviewer management.
- Train new users and facilitate ongoing education.
About Jennifer
Jennifer Chew is the Product Marketing Manager at Smartling, responsible for overseeing go-to-market for Smartling's new products and features, and creates content to educate customers and buyers on benefits and best practices of using Smartling Translation Cloud. Jennifer has been a part of the Smartling team for over two years, previously contributing as the Marketing Manager, and collectively has over five years of B2B and B2C marketing experience.
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